Francis Ds

Head, Automobiles

Dubai, AE.

About

An accomplished Sales and Marketing Leader with over two decades of experience in the automotive industry, specializing in armored vehicles. Proven track record in driving multi-million dollar revenue growth, expanding market share across GCC, MENA, and African regions, and leading high-performing cross-functional teams. Expert in strategic planning, tender management, and digital marketing, adept at forging robust client relationships and optimizing operations for sustained business development.

Work

TAC Armored Vehicles Corporation

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Head (Sales & Strategy)

Dubai, Dubai, United Arab Emirates

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Summary

Led sales and strategic initiatives for armored vehicles and security solutions, driving revenue growth and market expansion across government, military, and corporate sectors.

Highlights

Drove substantial revenue growth by leading sales of armored vehicles and solutions to government, military, law enforcement, corporate, and high-risk civilian clients, collaborating with engineering and production teams for seamless delivery.

Developed and managed a robust sales pipeline, significantly expanding market reach across the Middle East, Africa, and other international territories.

Secured multi-million-dollar contracts through expert negotiation and successful competitive tendering processes.

Enhanced win rates by crafting compelling technical and commercial proposals tailored to client needs.

Orchestrated cross-functional teams, ensuring on-time delivery of customized armored solutions and achieving high levels of customer satisfaction.

Maintained 100% compliance with stringent export control regulations and defense procurement requirements for all transactions.

HONQQI FAW & Dong Feng Forthing (One road Automotive Group)

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Senior Manager (Sales & Marketing)

Dubai, Dubai, United Arab Emirates

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Summary

Managed sales and marketing operations for a leading automotive group, driving business development, market share growth, and team performance in the GCC region.

Highlights

Mentored and guided a direct sales team, including Sales Managers and Fleet Managers, to consistently exceed performance targets and close high-value deals.

Expanded channel business by identifying and onboarding new partners, strengthening relationships with existing partners to boost profitability.

Developed and managed successful leasing products, aligning with overall fleet strategy to penetrate target markets effectively.

Enhanced organizational profitability through strategic and tactical management, leading to significant new business development.

Optimized customer experience from inquiry to sale, leveraging market trend analysis and competitor insights to define aggressive sales targets and performance standards.

Managed marketing budget and P&L responsibility to achieve financial objectives for the profit center.

Mahindra Emirates Vehicle Armoring (Mahindra & Mahindra Group)

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Sales & Marketing Manager (Armored Vehicles)

Dubai, Dubai, United Arab Emirates

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Summary

Oversaw sales and marketing for armored vehicles, managing international safety standards, and driving business growth across diverse sectors.

Highlights

Ensured all armored vehicles met stringent international safety and ballistic standards, including VPAM, CEN, and NIJ certifications.

Developed and executed comprehensive business and sales plans for various armored vehicle categories (APCs, MRAPs, CIT, Tactical SUVs), consistently achieving strategic goals.

Managed the complete sales opportunity lifecycle, from initial lead generation through to successful contract signing for armored vehicle solutions.

Customized and delivered armored vehicle solutions, consistently meeting NIJ, VPAM, and STANAG standards for client specifications.

Represented the company at defense exhibitions and client demonstrations, enhancing brand visibility and fostering key relationships.

Identified and mitigated potential business risks, developing proactive plans to ensure operational continuity and success.

Subaru (Al KHOORY Automobiles)

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Area Manager (Dubai & Northern Emirates)

Dubai, Dubai, United Arab Emirates

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Summary

Led sales and marketing operations for Subaru across Dubai and Northern Emirates, focusing on strategic planning, target achievement, and market expansion.

Highlights

Collaborated on strategic business planning, establishing comprehensive budgets and setting ambitious short- and long-term sales targets.

Developed and executed tactical marketing plans that significantly increased brand visibility and market penetration in key target regions.

Orchestrated multi-faceted strategies across sales, service, product, and new market development, driving significant growth and expanding market share.

Directed internal operations efficiently, achieving budgeted sales targets and optimizing financial outcomes.

Managed product portfolio and mix to maximize annual sales across Dubai and Northern Emirates, implementing effective sales monitoring systems.

Chevrolet, Cadillac, Hummer & Opel (LAC. HO & N-Emirates)

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Divisional Manager, Area Manager [Northern Emirates] and Branch Head

Dubai, Northern Emirates, United Arab Emirates

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Summary

Managed divisional operations, driving sales, marketing, and branch establishment for multiple automotive brands across the UAE.

Highlights

Managed diverse roles including Divisional Manager, Area Manager for Northern Emirates, and Branch Head, demonstrating versatile leadership.

Identified and capitalized on new business growth avenues in farm equipment and off-highway segments, implementing sales plans that attracted new customers and strengthened existing relationships.

Single-handedly established and managed the Fujairah branch from inception, overseeing all departmental operations for successful launch.

Implemented and maintained an efficient inventory control system, optimizing model mix to align with market demand and customer preferences.

Optimized working capital and ROI through strategic stock management and credit period adjustments, significantly enhancing profitability and achieving KPIs.

Saud Bhawan GROUP

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Branch Head [Automotive Division]

Muscat, Muscat, Oman

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Summary

Directed the automotive division branch operations, focusing on sales, customer support, and market expansion for Toyota and Daewoo brands.

Highlights

Provided critical support to customers during vehicle purchases, coordinating seamlessly with finance teams to facilitate installment credit solutions.

Executed targeted marketing initiatives, including promotions, launch campaigns, and roadshows, to expand sales within the assigned region.

Maintained consistent sales volume and brand experience, closely monitoring Post and Pre-Delivery Satisfaction Survey (PDSS) scores to drive continuous improvement.

Oversaw the planning, implementation, and evaluation of comprehensive marketing, sales, and supply chain programs, ensuring alignment with business objectives and mission.

Managed and mentored a team of 9 sales professionals, enhancing their sales and deal-closing strategies to drive improved performance.

Education

Management-College of Professional Management, UK.

N/A, N/A, United Kingdom of Great Britain and Northern Ireland
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PGD Business and Marketing

Birla Institute of Technology

N/A, N/A, India
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Master of Business Administration Business Administration

Bangalore University

Bangalore, Karnataka, India
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Bachelor's degree N/A

Awards

Electrolux Top Achiever in Asia

Electrolux

Acknowledged as a top achiever across the Asia region by Electrolux.

Liberty Appreciation Award for being a Top Achiever

Liberty Automobiles

Honored as a top achiever by Liberty Automobiles for exceptional performance.

Best Branch Award for the Northern Emirates

Chevrolet, Cadillac, Hummer & Opel

Awarded for leading the best-performing branch in the Northern Emirates region.

Best Showroom Award (HO)

Chevrolet, Cadillac, Hummer & Opel

Received the award for the best showroom at the Head Office level.

GM Gold Level Certification for Sales Manager

GM

Recognized for achieving gold-level certification as a Sales Manager from General Motors.

Daewoo Appreciation Award

Daewoo Automotive Division

Received an appreciation award for outstanding contributions to the Daewoo Automotive Division.

Key Player in ISO Certification

Liberty Automobiles

Recognized as a key contributor during the ISO certification process for Liberty Automobiles.

Languages

English

Certificates

GM Delivering Exceptional Leadership

GM

GM Leads Management for Consultants

GM

GM Gold Level Training: Manager [1 and 2]

GM

GM Managing Business for Customers

GM

GM Sales Team Management

GM

GM Retailer Operations Standards

GM

GM The Role of the Sales Manager

GM

GM Technical Product Awareness for Parts & Services

GM

Skills

Sales & Business Development

Automotive Sales Management, B2B Sales, B2C Sales, Key Account Management, Channel Management, Fleet Sales, Leasing Operations, Government Tendering, NGO Tendering, CRM, Sales Process Optimization, Armored Vehicle Business Development, Market Expansion, New Market Development, Customer Relationship Management, Contract Negotiation, RFQ Management, Pipeline Management, Sales Forecasting, Revenue Growth, Profitability Management, Distributor Relationship Management.

Strategic & Financial Planning

Strategic Planning, Forecasting, Budget Management, P&L Responsibility, Cost Control, Profitability Metrics, Business Planning, Digital Marketing Strategy.

Leadership & Team Management

Team Leadership, Performance Management, Recruitment, Training, Coaching, Motivation, High-Performance Culture, Cross-functional Team Leadership, Mentoring.

Operations & Compliance

OEM Operations, Export Control Regulations, End-user Documentation, Defense Procurement, International Safety Standards (VPAM, CEN, NIJ, STANAG), Inventory Control, Supply Chain Management, Sales Delivery Programs, Operational Optimization.

Soft Skills

Communication, Problem-Solving, Teamwork, Creativity, Interpersonal Skills, Work Ethic, Attention to Detail, Emotional Intelligence, Conflict Resolution, Stress Management, Critical Thinking, Organization, Adaptability, Openness, Time Management.

Technical Proficiency

CRM Platforms, Lifecycle Value Management.